What your virtual assistant wants from you

We’ve covered so much on what a virtual assistant (VA) can do for you. By now, we’ve established that the list goes for as long as you can imagine it to.

But we’ve decided to give you a perspective from the other side of the coin.

As a company that runs on assisting individuals and companies on a daily basis, we want to give you a glimpse of what we want in return from the clients we work with.

Before you say money, know that that’s not what we are focusing on right now. At VA-SG, we offer a paid service that runs on trust and commitment. We believe in building long-term relationships with our clients and truly wish that, with our assistance, they can go far in their professional development.

So what is it that we want?

1. A comprehensive overview of your work
   It’s not unlikely that first-time business owners are a little skeptical of sharing their business processes with us. As much as we understand the concerns about confidentiality, we at VA-SG swear by a non-disclosure that safeguards your information from reaching the wrong hands or ears.
   
   But why are we even asking of this in the first place? The reason is basic - if we don’t understand what you’re doing, what your tasks are and where you need help - it’s going to be hard for us to identify where we can step in. Plus, we have encountered several difficulties where clients restrain from giving us the green light to handle some processes from them. These then become a roadblock in the future and work is often stalled or delayed due to confusion or simply a lack of trust.
   
   Know that we’re here to help you grow your business. Our main agenda is to assist you in handling tasks that you otherwise don’t have time for. You have to let go of your reins a little, but rest assured, VA-SG assistants are always communicating with our clients for any clarifications and approvals.
   
   
2. A confirmation of the tasks you are delegating to us
   So we’ve gone through what your business processes are and where you need help. Once we have established what you need, we send you a confirmation on what we have discussed and how we can move forward.
   
   What we need from you is a green light. New clients hesitate to understand the importance of an assistant so we can understand that some thought is needed before you sign on the dotted line.
   
   The point is - we need you to sign. VA-SG is an established business and not only does a confirmation of our services keep you safeguarded, it also keeps us in check of what we should be doing for you. It will be the benchmark for us to hand over the deliverable you need and a way for you to check if we are accomplishing certain milestones.
   
   
3. An open line of communication
   Things change. Business progress. People come and go. What was agreed yesterday may need to see some tweaking today.
   
   We understand all this. Which is why the third and probably one of the most important things that we need from you as a client is an open line of communication. VA-SG assistants are able to discuss matters via phone, Skype, message and if you live in the same country as we do - then we don’t even mind meeting you over a cuppa.
   
   
   

Having said all this, we really hope that VA-SG can be the choice for your business needs. We have worked with freelancers, managers and even CEOs from many industries across many countries. We understand the work and understand the effort that we need to put to make business operation run smoothly.

We look forward to working with you!

Interested in getting a VA to streamline your business processes? Contact us today!